Return Policy

Unopened, unused products purchased within 30 days may be eligible for return. 

Ensure the product is still in new condition, in the original packaging and is not damaged; opened packaging and products showing usage cannot be returned.  

Securely package the product in a box with a copy of your original invoice and write the Return Authorization Number on the outside of the box and note the tracking number of your return.

Please allow 10 days for your package to be received and processed

Return shipping is the responsibility of the buyer

Original Shipping charges will not be refunded.  Items qualifying for free shipping will have $9.99 shipping costs deducted from total refund.

For manufacturer defects and warranty claims, customers will be directed to the manufacturer.

Email support@gnarlypetsproducts.com to obtain Return Authorization Number  

Address

1275 Bloomfield Ave #1B
Fairfield NJ 07004